Frequently Asked Questions

SgStudyPal is the safe, structured way for Singapore Primary 3-6 children to experience AI through their actual MOE syllabus. 92% of students are already using AI for schoolwork — most completely unsupervised on public platforms like ChatGPT. SgStudyPal gives them the AI advantage with strict guardrails: step-by-step homework help that proves comprehension, gamified practice with real Top-School exam questions, and a vault of verified past year papers. $9.99/month after a 30-day free trial.

ChatGPT is a general AI with no guardrails for children. It will happily hand over the answer to any homework question, hallucinate facts, and absorb everything your child types. SgStudyPal is purpose-built for the MOE Primary syllabus: every interaction tutors your child step-by-step to the solution, then immediately generates a similar challenge question to prove they actually understood. Children cannot use it to skip the work — the only way to "win" is to actually learn. No copy-pasting, no inappropriate content, no personal data harvesting.

No. SgStudyPal is not a tuition replacement and was never designed to be one. Tuition centres provide human teaching, social accountability, and structured weekly sessions — those are valuable. SgStudyPal solves a different problem: making sure your child uses AI safely and learns from it instead of copy-pasting answers. It complements any learning approach, including tuition. You can use both.

SgStudyPal covers Mathematics, Science, and English Language for Primary 3 through Primary 6, fully aligned with the Singapore MOE syllabus. Content is organized by level and topic to match what your child is learning in school.

Yes. All content, explanations, and quiz questions follow the Singapore Ministry of Education syllabus. Past year papers come from actual SA1, SA2, CA1, and CA2 exams from top primary schools.

SgStudyPal costs $9.99/month after a 30-day free trial. First month is completely free. No lock-in, no contracts, no cancellation fees. This includes unlimited homework help with comprehension checks, gamified boss fight quizzes, and access to the full Top-School past papers archive.

Your child takes a photo of their homework question using the Snap & Solve feature. The AI analyzes the image, identifies the question type, and provides a step-by-step explanation in a Socratic style — guiding your child to understand the method rather than just giving the answer.

Boss fight quizzes turn revision into a game. Your child battles an animated boss character by answering questions correctly. Each correct answer drains the boss HP and earns XP. Wrong answers let the boss attack back. Children earn stickers and achievements for defeating bosses, making them actually want to do practice questions.

We have actual SA1, SA2, CA1, and CA2 exam papers from top Singapore primary schools for 2024 and 2025, covering Math, Science, and English for P3 through P6. Papers are organized by level, subject, and school for easy browsing.

Yes. SgStudyPal is designed for children to use independently. The interface is simple, the AI explains concepts in age-appropriate language, and the gamified quizzes are self-motivating. Parents can track progress through the dashboard without needing to sit with their child.

Yes. SgStudyPal works on any modern phone, tablet, or computer through the web browser. It is optimized for mobile use since many children use their parents phone or a tablet for homework help.

Yes. SgStudyPal offers a 30-day free trial with full access to all features — homework help, boss fight quizzes, and past papers. No credit card required to start. You can cancel anytime during or after the trial.

Yes. The parent dashboard shows your child's activity, including questions attempted, topics covered, quiz scores, and time spent studying. You can see which subjects need more attention and celebrate improvements together.

Yes. There is no unsupervised ChatGPT access. Every AI interaction is structured around the MOE syllabus and guardrailed against inappropriate content. The system is designed so the only thing children can do with the AI is learn — they cannot ask it to write their essay for them, generate adult content, or share personal information. All interactions are logged and reviewable in the parent dashboard. The AI uses a Socratic teaching method, never just hands over answers, and immediately checks comprehension after every solved problem.

Yes. 92% of students are already using AI for schoolwork — most completely unsupervised on public platforms. The risks are real: copy-pasting answers without learning, exposure to unfiltered content, AI hallucinations being treated as facts, and personal information shared with strangers. But the answer is not "ban AI" — your child will use it whether you like it or not. The answer is to give them a safe, structured alternative. SgStudyPal was built specifically for this problem: an AI experience designed for learning instead of cheating, aligned with the MOE syllabus they actually need.

The AI provides progressive hints before revealing the full solution. If your child is still stuck, the explanation breaks down the problem into smaller steps. For photo homework help, the AI identifies the specific concept being tested and explains the method with similar examples.

Yes. You can cancel your subscription at any time through the settings page. There are no contracts, no cancellation fees, and no questions asked. Your child retains access until the end of the current billing period.

Most children show improved confidence with problem types they previously avoided within 2-3 weeks of consistent use. Exam score improvements typically follow within one term. The key factor is regular practice — the gamified format encourages children to practice daily rather than cramming before exams.

SgStudyPal can reduce your reliance on assessment books but serves a different purpose. Assessment books provide practice questions; SgStudyPal explains why answers are right or wrong and adapts to your child's weak areas. Many parents use both — assessment books for structured practice and SgStudyPal for understanding and revision.

Yes. SgStudyPal is particularly useful for PSLE preparation. The past papers archive includes P6 exam papers from top schools, the AI can explain complex problem sums and science concepts, and the boss fight quizzes help children revise topics they find difficult in an engaging way.